We ship Monday-Friday and orders are picked up daily at 1:00PM Pacific Standard Time. Most orders are packed and shipped within 24 hours-48 hours after an order is ACCEPTED and payment is CAPTURED. While we strive to get orders out the same day they are accepted and payment is captured (excluding weekends and holidays), same day shipping is not guaranteed.
Please email firstname.lastname@example.org if you placed an online order and have not received tracking after 2 full business days(Holidays and weekends excluded) after your order has been accepted.
USPS picks up order from our facility daily(excluding weekends and holidays). Occasionally, some packages do not get scanned initially as they would if we dropped off the packages at the front of the post office. Don't worry, your package will be scanned when it gets to the sorting center nearest you. That means it is almost to your doorstep!
We use USPS Priority mail as well as FedEx options for online orders from LostArtLiquids.com, and FedEx or DHL for wholesale and international orders.
We offer free USPS priority shipping (in the United States) for retail orders with a subtotal over $75 on LOSTARTLIQUIDS.COM. Please note that customers will pay a surcharge to cover the cost of requiring adult signature confirmation.
As of April 17th, 2019 Lost Art Liquids will only sell to buyers that are 21 years of age or older. While your state or local jurisdiction may allow you to purchase at a younger age, due to increased complexity of law we have set a standard purchasing age of 21 years or older.
We fully comply with all age restriction laws regarding e-liquid products in each respective state and country. We verify age through a software called VERATAD Age Match. If VERATAD is unable to verify your age through their software, we will ask for a copy of your photo ID for manual verification. You will only receive an email if your order is NOT accepted. Please make sure to check your spam folder if it is your first time ordering with us and your payment has not been accepted.
Developed by Next Generation Labs, TFN Nicotine® is a test-verified non-tobacco derived synthetic nicotine created for the vape industry. E-liquids that use TFN benefit from virtually odorless and tasteless nicotine, which creates richer and stronger flavors for adult vape consumers, without compromising on nicotine satisfaction.
Lost Art Liquids maximizes on this distinctive flavor profile with the introduction of its Strawberry Strike and Space Rockz ICED flavors, which are available in 0mg, 3mg, 6mg or 12mg nicotine strengths per 60 and 120ml bottle. These TFN flavors are a competitively priced synthetic nicotine e-liquid offering for both wholesale and retail.
All Sales are Final on E-Liquids unless we ship the incorrect flavor, incorrect size, or incorrect nicotine level. We require pictures of the incorrect bottle in order to issue a replacement. We will send a prepaid return label to you, in order to ship the incorrect item back to us. If we do not receive the incorrect item back within 30 days, we will assume you kept the product and may charge you accordingly.
For hardware, which are Mods, Atomizers, Tanks, etc...., If the product is D.O.A., we will be more than happy to replace. Otherwise, all hardware issues must be dealt with the manufacturer. Manufacturers have Warranties and will be responsible for replacement of the malfunctioning hardware.